At pavillion888, your privacy is not just a responsibility — it is our priority. This document transparently explains how we collect, use, store and protect the personal information of every member in Malaysia.
Your data is protected with multi-layer encryption and stored securely in accordance with international standards.
Secure DataSix core principles that underpin the pavillion888 privacy policy in safeguarding every member's personal data.
All members' personal data and financial information is transmitted and stored using 256-bit SSL encryption. No sensitive information is stored in plain text — everything is protected at every layer of our system.
Pavillion888 has never and will never sell, rent, or disclose members' personal information to any third party for marketing purposes without explicit consent from the member concerned.
Every member has the right to access, update, correct, or request deletion of their personal data at any time. Contact our customer support and we will process the request within 7 working days.
Your data is stored in data centres that comply with international security standards, equipped with automated backup systems, 24/7 threat monitoring and strict internal access controls.
We use cookies solely to enhance the user experience, analyse platform traffic and maintain secure login sessions. You can manage or decline cookies through your browser settings.
In the event of a security incident involving member data, Pavillion888 is committed to notifying affected members within 72 hours and taking immediate action to mitigate any risks.
Pavillion888 collects two main categories of information — information you provide directly and information collected automatically when you use our platform.
The information we collect is used solely for purposes related to providing and improving Pavillion888 services. Below is a summary table of our data usage:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Personal Information | Account management, KYC identity verification | Contractual necessity |
| Financial Data | Deposit and withdrawal processing | Contractual necessity |
| Activity Data | Fraud detection, security audits | Legitimate interests |
| Technical Data | Platform improvements, issue diagnosis | Legitimate interests |
| Communications | Customer support, service notices | Contractual necessity |
| Marketing Data | Relevant promotional offers (with consent) | Your consent |
We do not use your personal data for automated decision-making that has a significant impact on you without human review. Any profiling carried out is solely for security and fraud prevention purposes.
Pavillion888 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in certain situations, we may share your data with the following parties:
All third parties who receive your data are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what is specified.
The Pavillion888 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. There are three types of cookies we use:
These cookies are required for core platform functions such as maintaining your login session, saving language preferences, and ensuring account security. You cannot decline these cookies without affecting platform functionality.
We use analytics cookies to understand how members use our platform — which pages are most popular, how long sessions last and where users encounter issues. All analytics data is anonymous and aggregated.
These cookies store your personal preferences such as favourite game layouts, display settings, and notification choices. You can delete these cookies through your browser settings without affecting core platform functionality.
Pavillion888 continually invests in security infrastructure to ensure your data is always protected. The security measures we implement include:
While we take all reasonable steps to protect your data, no system is completely foolproof. We therefore encourage you to take precautions as well, such as using a strong password and not sharing your login credentials with anyone.
As a Pavillion888 member, you have full rights over your personal data. Below is a list of rights you may exercise at any time:
To exercise any of the rights above, contact our customer support team via live chat on the platform. We will process your request within 7 business days and notify you of the action taken.
If you believe your privacy rights have been violated and we have failed to resolve the matter satisfactorily, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Pavillion888 retains your personal data for as long as your account is active or as long as needed to provide our services. After an account is closed, we retain necessary records for 5 years to comply with applicable legal and financial regulatory requirements in Malaysia.
Data that is no longer needed will be securely deleted or converted into an anonymised format that cannot be linked to any individual. The deletion process follows established procedures and is irreversible once completed.
The Pavillion888 platform integrates services from trusted third-party providers to offer a more complete experience to our members. These services include game providers, payment processors, and platform analytics tools.
Each third-party provider that works with us has their own privacy policy. We recommend reading the relevant provider's privacy policy if you would like to understand more about how they handle data. Pavillion888 is not responsible for the privacy practices of third parties, but we always select partners who comply with international data protection standards.
Pavillion888 services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children or minors.
If we find that personal information of an individual under the age of 18 has been collected without our knowledge, the account concerned will be closed immediately and all related data will be deleted as soon as possible. If you believe your child has registered an account on our platform, please contact our customer support immediately.
Pavillion888 reserves the right to update this Privacy Policy from time to time in line with changes to laws, industry regulations, or our business practices. Any significant changes will be communicated to you via your registered email or an in-platform notice at least 14 days before the changes take effect.
Continued use of the Pavillion888 platform after the effective date of any amendment means you accept the terms of the updated Privacy Policy. The most recent update date is always displayed at the top of this document.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact our team through the following:
Our team will endeavour to respond to every enquiry within 2 business days. For more complex data rights requests, processing may take up to 7 business days.
Create your pavillion888 account today and play with complete confidence — your data is protected, transactions are secure, and your privacy is always our top priority.